Tenant placement
Thorough screening, credit review, references, and a thoughtful match for your property.
← All Velvet servicesCalm ownership.
Property management
Calm ownership.
Capable care.
Full-service property management for NYC owners, including tenant placement, rent collection, maintenance coordination, lease administration, reporting, and compliance.
Complete property care
The essentials of exceptional management.
One coordinated team for the operational, financial, compliance, and resident needs of your property.
Rent & reporting
Straightforward online collection with clear monthly and annual financial reporting.
Maintenance
Preventive care, routine inspections, and round-the-clock coordination when urgent repairs arise.
Lease management
Drafting, renewals, tenant communication, and careful attention to local requirements.
Property transitions
Detailed move-in and move-out inspections that document condition and reduce disputes.
Risk & compliance
A practical, current approach to safety codes, fair housing rules, and property obligations.
How management works
Structured around your property—not a generic playbook.
Understand
We learn the property, current tenancies, priorities, and open issues.
Organize
Velvet establishes the operating plan, records, vendors, and communication rhythm.
Manage
We stay close to residents and details while keeping you clearly informed.
Frequently asked
Property management, clearly answered.
Have a question about your building or portfolio? Email info@velvet.nyc.
What is included in tenant screening?
Background checks, credit reports, and reference checks help identify qualified applicants and support a dependable tenancy.
How is rent collection handled?
Tenants can pay through an online platform, while owners receive organized monthly financial reporting and useful context.
What happens during an emergency repair?
Velvet provides 24/7 emergency maintenance coordination so urgent issues can be assessed and addressed promptly.
Do you manage lease renewals?
Yes. Velvet coordinates renewal timing, tenant communication, negotiations, documentation, and applicable compliance requirements.
How do owners stay informed?
A clear communication rhythm, activity updates, and financial reporting keep owners aware of decisions, open items, and property performance.
Do you document move-ins and move-outs?
Yes. Detailed inspections help establish property condition, surface repairs, and reduce avoidable disputes during transitions.
For property owners